Introduction

We take the security and privacy of data very seriously. This privacy notice outlines when we store personal data, why we store it and your rights in relation to this data.

Who we are?

We are a distributor of scientific products.

What information do we collect?

We will sometimes collect and store personal information. Circumstances where this is necessary are:

  • When an enquiry for a product or service is made with us.

  • When somebody subscribes to our newsletter.

  • When an order is placed with us.

In each case it is necessary for us to hold this personal data so that we can give the best possible service. It can be very difficult to deliver some orders and services without storing some personal information.

Data we collect consists of:

  • Contact information such as name, email, phone number and work address.

We do not store or process personal financial data.

How do we use personal information and what is our legal basis?

Personal data is used to:

  • Send marketing information when a customer has requested it.

  • Communicate with our customers regarding orders and services we are providing to them.

If you choose not to provide us with certain personal data you should be aware that we may not be able to carry out certain parts of the contract between us or fulfil orders.

If you have subscribed to our mailing list you can unsubscribe easily at any time by clicking unsubscribe at the bottom of our emails or by contacting us directly.

When do we share personal data?

It is sometimes necessary to provide contact information to our suppliers. If this is necessary your permission will be requested and you have the right to refuse. If you choose to refuse you should be aware that we may not be able to carry out certain parts of the contract between us or fulfil orders.

How do we secure personal data?

All data is stored on password protected computers and databases. Passwords are regularly changed.

Your rights in relation to personal data

We will only keep data for as long as is necessary to provide services to our customers. Under GDPR our customers have the right to:

  • Request information about what data we process, how and on what basis.

  • Access personal data for free.

  • Rectify any inaccuracies in the data we hold.

  • Be forgotten and request that we delete any personal data we hold.

  • Reject to any data processing.

  • Be notified of any security breach relating to your personal data.

How to contact us?

If you have any concerns about your data please contact us via form below.